Gina's Charms orders are always processed with care! We want to ensure your beautiful new items arrive safely and beautifully packaged. Smaller items will often be in their own organza gift pouches, while larger items are always wrapped in bubble wrap and/or tissue paper. Our boxes are sturdy and our postage envelopes are also padded with bubblewrap for extra protection during transit.
Processing of Gina's Charms Crystals and Jewellery Orders are normally between 1-5 business days depending on handmade items. All non-handmade items shown are in stock and ready to be posted. If all items on your order are in stock then your order will generally be posted next business day where possible. Otherwise we will make your items and get your order posted out asap.
We generally ship all our parcels with Australia Post.
All Australian orders over $55 qualify for FREE REGULAR POST with tracking!!!
If you have any questions about our processing and shipping policies please do not hesitate to contact us.
Australian Shipping Options:
1. $3.50 - Mini parcel *** No Tracking***
This option can be selected for small items purchased under 2cm thick and less than 500g in weight combined total. Please note this option does not have tracking and is selected at your own risk. We cannot guarantee how long Australia Post takes to deliver parcels under this method, however they normally deliver within 4-10 business days from dispatch. If your order is eligible for this option it will automatically show up in the checkout postage options for you to select. An example of eligible products are most earrings, bracelets or wordstones. Most other crystals cannot be posted with this service as they generally are larger than 2cm thick or need alot of bubblewrap to keep them protected during transit.
2. $7.50 - Mini parcel ***with Tracking***
This option is the same criteria as above but with tracking. You will receive an emailed notification with your tracking number once your order has been dispatched.
3. $9.95 Flat Rate Regular Post ***with Tracking***
This option is capped at $9.95 regardless of the weight of your parcel. It comes with tracking on a standard postage parcel with Australia Post and generally takes 2-7 business days from dispatch. You will receive an emailed notification with your tracking number once your order has been dispatched.
4. $16.95 Flat Rate Express Post ***with Tracking***
This option is capped at $16.95 regardless of the weight of your parcel. It comes with tracking on an express postage parcel with Australia Post and generally takes 1-2 business days from dispatch. You will receive an emailed notification with your tracking number once your order has been dispatched.
5. FREE SHIPPING on all Australian Orders over $55!
This option is automatically applied to your order as you add items to your cart. There is a banner at the top of the page that will let you know how much you have left to qualify for FREE SHIPPING! Once your order reaches $55 AUD you will see the banner say Congratulations you have qualified for FREE SHIPPING :)
International Shipping Options:
Gina's Charms posts parcels worldwide with Australia Post. It is hard to quote upfront as Australia Post generally charges depending on size, weight and destination combined. So it is best to message us to get a postage quote for the items you would like to order to see if this cost can be reduced. Otherwise International Shipping Rates are $20 AUD and applied at checkout. If Australia Post quotes a much higher rate for shipping, we will contact you to advise of this charge. You will have the choice to pay it via invoice or change or refund your order. We will always ensure postage costs are the cheapest possible for all our clients.